Legal Document

zetban Terms and Conditions

Please read these terms and conditions carefully before using the zetban platform. All rules regarding account registration, bonuses, payments, and responsible gaming are clearly set out here.

1

General Terms and Conditions

By accessing or using the zetban platform, you confirm that you have read, understood, and agreed to be fully bound by these terms and conditions. These terms and conditions will be considered a legally binding agreement between zetban and the user.

These terms and conditions may be updated from time to time. Continuing to use the platform after any changes will be taken as acceptance of the new terms. It is your responsibility to check this page regularly.

These terms and conditions apply only to entertainment purposes and adult users. Users from areas where online betting or casino gaming is legally prohibited may not use this platform. It is entirely your own responsibility to comply with your local laws.

2

Account Registration

2.1 Registration Requirements

To successfully register on zetban, you must meet the following conditions:

  • You must be at least 21 years old.
  • All information you provide must be accurate, complete, and up to date.
  • You must not have previously opened any account on zetban.
  • You are opening this account in your own name and for yourself.
  • You have not previously been banned from zetban for violating any terms.

2.2 One Account Policy

Each user may open only one account. Attempting to open multiple accounts may result in all accounts being cancelled and balances being forfeited.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are personally responsible for all activity that takes place on your account. If you notice any suspicious activity, inform our support team immediately.

3

Age Verification and Identity Confirmation

As a responsible platform, zetban reserves the right to verify the age and identity of all users. At any stage of registration or before a withdrawal, you may be asked to submit any of the following documents:

  • A clear photo of your National Identity Card (NID) or passport.
  • A document proving your date of birth.
  • Proof of current address (bank statement or utility bill).
  • Proof of ownership of the payment method (bKash, Nagad, or bank account details).

Withdrawal processing may be delayed until the verification process is complete. Providing false information will result in account cancellation and all balances may be forfeited.

4

Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount on zetban is ৳100. We accept the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

Funds deposited into an account must be the user's own money only. Using a payment method registered in a third party's name is strictly prohibited.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be made to the same payment method used for the deposit.

All active bonus wagering requirements must be met before making a withdrawal. Identity verification is required for the first withdrawal.

4.3 Anti-Money Laundering Policy

zetban is fully committed to preventing financial crime. We monitor suspicious transactions and reserve the right to report them to the relevant authorities when necessary. If money laundering is suspected, the account in question will be suspended immediately.

5

Bonus and Promotion Terms

5.1 Welcome Bonus

zetban offers new members a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 as a bonus, making your total balance ৳2,000. If you deposit ৳18,000, you will receive the maximum bonus of ৳8,000, making your total balance ৳26,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x). This means the bonus amount must be multiplied by 25 to calculate the total amount you need to wager before any withdrawal from the bonus is allowed.

5.3 General Bonus Terms

  • Each promotion may be used only once.
  • If bonus abuse is detected (arbitrage betting, multiple accounts), the bonus and any winnings will be forfeited.
  • zetban reserves the right to change or withdraw any bonus offer at any time.
  • Bonuses are only awarded against real money deposits; you cannot receive a bonus using a bonus.
  • Restrictions may apply to using bonuses on certain games or betting markets — please see the specific terms of each offer.
6

Betting Rules

6.1 Bet Confirmation

Once a bet is confirmed, it cannot be cancelled or changed, unless the bet was not recorded due to a technical error on the platform. All bets will be settled according to the information recorded on zetban's central server.

6.2 Result Settlement

Sports betting results will be settled based on the official results of the relevant sporting body (such as ICC or BPL authority). Casino game results will be determined by the game software's algorithm.

6.3 Manipulation and Fraud

Any form of fraud, software manipulation, or attempt to rig outcomes is strictly prohibited. If such activity is detected, the account will be cancelled immediately and all balances will be forfeited.

6.4 Technical Issues

If a bet is not properly recorded due to a server error or network outage, zetban reserves the right to void or review that bet. In such cases, the deposited amount will be refunded.

7

VIP and Rewards Program

zetban's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level offers a weekly cashback benefit:

  • Bronze: Up to 0.2% weekly cashback.
  • Silver: Up to 0.4% weekly cashback.
  • Gold: Up to 0.6% weekly cashback.
  • Platinum: Up to 0.8% weekly cashback.
  • Diamond: Up to 1.0% weekly cashback.

Progression to a VIP level depends on your overall activity and participation on the platform. zetban reserves the right to change, suspend, or cancel the VIP program terms at any time. Cashback is added directly to your account balance and may have its own wagering requirements.

8

Responsible Gaming

zetban believes that online gaming is an entertainment activity, and we are committed to ensuring it never becomes a source of financial or personal difficulty. We encourage all users to follow the guidelines below:

  • Only bet with money you can afford to lose.
  • Do not treat gaming as a source of income.
  • Take regular breaks and set time limits.
  • Do not place bets while under the influence of alcohol or any other substance.
  • Spend time with family and friends — do not let gaming take over your life.

zetban offers self-exclusion, deposit limit setting, and temporary account suspension features. To learn more about these features, visit our Responsible Gaming page or contact our 24/7 live chat support.

9

Account Suspension and Closure

9.1 Closure by zetban

zetban may suspend or close an account without prior notice for any of the following reasons:

  • Violation of any provision of these terms and conditions.
  • Providing false or misleading information.
  • Fraudulent activity or operating multiple accounts.
  • Bonus abuse.
  • Extended inactivity on the account.
  • Legal or regulatory reasons.

9.2 Closure by the User

You may close your account at any time by informing our support team. Before closing, all active bonus requirements must be met and any available balance must be withdrawn.

10

Privacy and Data Protection

zetban places the highest importance on protecting your personal information. We use SSL encryption technology to keep your data secure. Your information will never be sold or shared with third parties, except where required by law.

To learn our full policy on data collection, use, and protection, please read our Privacy Policy page.

11

Limitation of Liability

zetban is not liable for financial losses caused by technical issues, internet outages, third-party software failures, or other circumstances beyond its control. The platform provides its services on an "as is" basis.

Gaming is a risky activity. There is no guarantee of winning any bet, and the possibility of financial loss is always present. zetban never promises any specific outcome.

zetban's total liability will in no case exceed the amount of the original deposit involved in the relevant dispute.

12

Changes to Terms and Contact

12.1 Changes to Terms

zetban reserves the right to partially or fully update these terms and conditions at any time. Users will be notified of significant changes via a notification in their account. Continuing to use the platform after any changes will be taken as full acceptance of the new terms.

12.2 Contact and Dispute Resolution

If you have any questions or complaints about these terms, please first contact our 24/7 live chat support. You may also reach us by email: [email protected]

Any dispute will first be addressed through friendly discussion. If a resolution cannot be reached through discussion, zetban's decision will be considered final.

12.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between zetban and the user. Any previous oral or written understandings are replaced by this document.

Have a Question About the Terms?

Our 24/7 live chat support team is always here for you in English. Feel free to reach out with any question.